Shipping Policy

Effective Date: August 10, 2026

Welcome to Madarstora. We are committed to providing a smooth and reliable shipping experience for our customers across the United States. Please review our shipping policy below for details on order processing, delivery times, and shipping procedures.

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Order Processing

All orders are processed within 1–2 business days (Monday through Friday, excluding holidays).

After your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Please note that orders placed on weekends or public holidays will be processed on the next business day.

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Shipping Destinations

Currently, Madarstora ships exclusively within the United States.

At this time, we do not offer international shipping.

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Estimated Delivery Time

Standard Shipping

• Delivery Time: 3–7 Business Days

Express Shipping (If Available)

• Delivery Time: 2–3 Business Days

Delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, or periods of high shipping volume.

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Shipping Costs

Shipping charges are calculated at checkout based on your shipping address and selected delivery method.

From time to time, Madarstora may offer Free Shipping Promotions. Any applicable offers will be displayed on our website.

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Order Tracking

Once your order has been shipped, you will receive an email containing:

• Your shipping confirmation

• Tracking number

• Tracking link

Tracking information may take up to 24–48 hours to become active after shipment.

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Incorrect Shipping Address

Please carefully review your shipping address before placing your order.

If you notice an error, contact us immediately.

If your order has not yet been shipped, we will gladly update the address.

Unfortunately, once an order has been shipped, we cannot change the shipping address.

Customers are responsible for any additional shipping charges if an order is returned due to an incorrect or incomplete address.

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Lost, Delayed, or Stolen Packages

While we work with reliable shipping carriers, unexpected delays can occasionally occur.

Madarstora is not responsible for:

• Carrier delays

• Weather-related delays

• Packages marked as "Delivered" by the shipping carrier

• Lost or stolen packages after delivery

If you experience any shipping issue, please contact us and we will do our best to assist you in resolving the matter with the shipping carrier.

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Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery.

Please include:

• Your order number

• Photos of the damaged package

• Photos of the damaged product(s)

We will review your request and work quickly to provide an appropriate resolution.

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Multiple Shipments

If your order contains multiple products, they may be shipped separately depending on inventory availability.

You will receive separate tracking information for each shipment if multiple packages are sent.

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Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible.

Orders can only be changed or canceled before they enter processing or shipment.

Once an order has been shipped, we are unable to make changes or cancellations.

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Shipping Delays

During holidays, promotional events, severe weather, or other unforeseen circumstances, shipping and delivery times may be longer than usual.

We appreciate your patience and understanding during these periods.

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Contact Us

If you have any questions regarding shipping or your order, please contact us.

Madarstora Customer Support

Email: madarman04@outlook.com

Phone: +1 (516) 727-3839

Business Hours

• Monday – Friday: 9:00 AM – 6:00 PM (EST)

• Saturday: 10:00 AM – 4:00 PM (EST)

• Sunday: Closed

We strive to respond to all customer inquiries within 24 business hours.

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Thank you for shopping with Madarstora. We appreciate your trust and look forward to providing you with a reliable and enjoyable shopping experience.